They are usually to be found among the people who already know the situation: service users, local communities, front line workers and their managers, and others with deep insight. Tapping into that knowledge enables you to understand a situation properly, work out a clear vision for how things should be, and develop practical ways to achieve it. Not to mention building the necessary consensus and commitment to take it forward.
The articles here will cover the basics plus methodologies, case studies, tools and tips, the occasional big idea and useful bits of news.
On the Resources page you will find practical downloads and useful links.
And if you’d like some hands on professional support, take a look at the Services page.
Do keep in touch